[Ex] How to say sorry in business situation?

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    • #14721Reply

      I am planning to work in Japan next year, and now I’m studying business Japanese by myself. What is the best way to apologize politely in Japanese?

    • #14901Reply

      The phrase could differ depending on the situation, but the standard ways of saying sorry in a business setting are these.

      1. Shitsurei-itashimashita. 失礼いたしました(しつれい いたしました)。
      2. Gomeiwaku-wo-okakeitashimasita. ご迷惑をおかけいたしました(ごめいわく を おかけいたしました)。
      3. Moushiwake-gozaimasen-deshita. 申し訳ございませんでした(もうしわけ ございません でした)。

      Also, you can add “Tihen 大変(たいへん)” in front of all of these three phases so that they become even more polite.

      Tihen 大変(たいへん) means “very” and “really”.

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